Cancellation Policy:
We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please notify us at least 72 hours (3 business days) in advance.
Cancellations made 72 hours (3 business days) or more prior to the scheduled appointment will not incur any charges.
Cancellations made less than 72 hours (3 business days) before the appointment will result in a $150 cancellation fee.
No-shows or same-day cancellations will be charged $300.
No-Shows or same day cancellations for Ulthera or Thermage will be charged $500.
Cancellations for Thermage and Ulthera: Your Thermage/Ulthera $500 deposit is held in order to secure your appointment and will be applied toward your treatment. If this appointment is canceled less than 3 business days prior to your appointment, your deposit will be forfeited. Any cancellations made more than 7 days prior to your appointment are subject to credit card fees.
Scheduling changes within 3 business days of your appointment will incur a $150 late rescheduling fee.
Late Arrivals:
Please Note: Arriving late for your appointment may result in a shortened treatment time, as we cannot extend appointments beyond their scheduled duration to accommodate late arrivals.